Creating a New User in Portal

Having a portal account allows users access to Knowledge Base, Technician Certification, Parts Orders and so much more. If it is your first time using portal as a manger please contact support to get an account created.

As a manager account you can create a new user for your staff or other managers. Start by selecting Users.

You will then select New User.

Once you have selected New User you can now fill in the boxes. You will choose Staff or Manager depending on the level of Portal access needed.
Staff – has access to the Support tab to use the Knowledge Base and become Certified on the equipment.
Manager – has access to the staff options as well as Diagnostics, Game Reports, and Parts Orders.

If a users password is ever forgotten they can reset the password anytime by selecting Lost your password.